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FAQ2018-12-14T14:27:55-05:00

Frequently Asked Questions

Where to buy tickets?2018-11-11T12:51:49-05:00

Tickets may be purchased online at www.songfesttickets.com

You may also purchase tickets at the Toronto Latvian Canadian Cultural Centre weekdays, Monday to Friday, from 9:00 a.m. until 5:00 p.m.

Until the year end, tickets will be sold at the Toronto Latvian Canadian Cultural Centre during Latvian Day festivities, on Sunday, November 18, 2018, from 9:00 until 5:00 p.m. as well as during the Christmas Brunch, on Sunday, December 9, 2018, from 11:00 a.m. until 3:00 p.m.

Please note until January 15, 2019, a 10% discount is being offered on all ticket purchases, and until March 1, 2019, a 5% discount is being offered.

All tickets orders will be mailed by May 1, 2019.

What do I need to enter Canada?2018-12-14T13:38:53-05:00

All visitors to Canada require a valid passport.

If you are entering Canada by plane you will need an Eletronic Travel Authorizaion (eTA); more information can be found here.

How can I reserve a hotel room?2018-12-14T13:41:50-05:00

Hotel rooms can be booked here. Please select “ATTENDEE” to get the Festival discount.

Will I be able to buy tickets during the Festival?2018-12-14T13:44:08-05:00

Yes, tickets will be available for all events during the Festival, so long as they are not sold out.

What are the available payment methods?2018-12-14T13:47:44-05:00

You can pay in cash or check, or with VISA, MasterCard, AMEX, Google Pay, and Apple Pay.

Do I have to buy tickets for my infants or children?2018-12-14T13:48:46-05:00

Yes, please “purchase” a ticket for your children, even if that child is eligible for free entry. As seating is general admission, this will help us track how many seats are still available for each event.

Is it possible to print tickets at home?2018-12-14T13:49:54-05:00

Unfortunately it is not possible to print tickets at home, however if they are not mailed they will be available for pickup at the Hilton hotel during the Song Festival. Tickets purchased before May 1st, 2019 will be sent via regular mail.

When will I receive my tickets in the mail?2018-12-14T13:51:32-05:00

All tickets will be sent out in May of 2019. No tickets will be mailed after June 1st, 2019.

What happens if I purchase tickets online, after they are no longer being mailed?2018-12-14T13:52:31-05:00

Tickets will be available for pickup at the Hilton hotel during the Festival.

Why is there a $10 processing fee? Is it possible to avoid this fee, for example by paying in person?2018-12-14T13:53:58-05:00

We have to put tickets together from several venues who have their own service fees, as well as pay for postal and other expenses. Unfortunately the processing fee applies to all ticket orders, even those made in person.

I purchased tickets which I no longer need/want. Can I get my money back?2018-12-14T13:55:07-05:00

Unfortunately purchased tickets cannot be exchanged or refunded.

Will participants receive any free tickets?2018-12-14T13:56:31-05:00

Yes. All participants will receive a voucher worth $25 that can be used for any of the following events: Cabaret, the Līgo Concert, and the Festival Ball. The participant is responsible for paying any additional charges if the voucher does not cover the entire cost of the desired ticket.

Welcome to Toronto, Canada!2018-06-12T12:15:41-04:00

Experience views of Toronto from a unique vantage point with these live HD streaming webcams. Located on top of the CN Tower, this Canadian icon is a must-stop spot for locals and visitors alike. See Lake Ontario, Toronto Islands, Rogers Centre, Royal Ontario Museum, and so much more with views as far away as 100 miles!

CN Tower cam.

Are tickets available for purchase during the week of the festival?2018-12-18T14:21:32-05:00

Tickets will be available at the Hilton for events taking place at the hotel itself, as well as for the Concert of Sacred Music and the Youth Evening. In addition, tickets will be sold at the individual venue locations.

Will tickets also be available for purchase at the event venues?2018-12-18T14:23:25-05:00

Yes, tickets will be sold at the individual venue locations.

What are the payment options?2018-12-18T14:24:51-05:00

Before July 3rd:

  • Purchase online by credit card, Google Pay or Apple Pay
  • Order by mail using the order form or pick up in person, paying by cheque or credit card (if ordering by mail, please allow for sufficient delivery time)

During the festival:

  • Purchase at the Hilton hotel with either cash, cheque, Visa, Mastercard or Amex
  • Purchase at the venue location with Visa, Mastercard or Amex
Is reserved seating available?2018-12-18T14:26:03-05:00

Reserved seating will be available for the following events:

  • Opening ceremonies
  • TDA “Ligo” Concert
  • Theatre “No Saldenas Pudeles”
  • New Choreography Showcase
  • Orchestral Chamber Music Concert
  • State Choir “Latvija” Concert
  • The Cabaret
I will require accessible seating. How do I arrange for this in advance?2018-12-18T14:27:17-05:00

If purchasing online, please make a note of special requirements.

If ordering by mail, include special requirements on the order form.